Privacy Policy

Effective Date: Nov. 2, 2017

Your privacy is important to us and maintaining your trust is our priority. To ensure that your privacy choices are respected, TruckVanCarGo,LLC . ( "TruckVanCarGo," "we," or "us") has set out in this Privacy Policy, an explanation of our online information practices as well as the decisions you may make regarding how your information is collected and used when viewing the website, and other Mobile Applications (collectively, the "Site").

EU-U.S. Privacy Shield and Swiss-U.S. Privacy Shield

TruckVanCarGo participates in and has certified its compliance with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework. TruckVanCarGo is committed to subjecting all personal data received from European Union (EU) member countries and Switzerland, respectively, in reliance on each Privacy Shield Framework, to the Framework's applicable Principles. To learn more about the Privacy Shield Frameworks, and to view our certification, visit the U.S. Department of Commerce's Privacy Shield List.

TruckVanCarGo is responsible for the processing of personal data it receives, under each Privacy Shield Framework, and subsequently transfers to a third party acting as an agent on its behalf. TruckVanCarGo complies with the Privacy Shield Principles for all onward transfers of personal data from the EU, including the onward transfer liability provisions.

With respect to personal data received or transferred pursuant to the Privacy Shield Frameworks, TruckVanCarGo is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, TruckVanCarGo may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

Under certain conditions, more fully described on the Privacy Shield website, you may be entitled to invoke binding arbitration when other dispute resolution procedures have been exhausted.

Capitalized terms that are not defined in this Privacy Policy have the meaning given to them in our Terms of Use or in any other contractual document between you and us.

We reserve the right to change this Privacy Policy at any time. Such changes, modifications, additions or deletions shall be effective immediately upon notice thereof, which may be given by means including, but not limited to, issuing an email to the email address listed by registered users and/or by posting a notice and the revised Privacy Policy on the applicable TruckVanCarGo website. You acknowledge that it is your responsibility to maintain a valid email address as a registered user, and to review the Site and this Privacy Policy periodically in order to be aware of any modifications. Your continued use of the Services after such modifications will constitute your:

  • acknowledgment of the modified Privacy Policy; and
  • agreement to abide and be bound by the modified Privacy Policy. You can see when this Privacy Policy was last updated by checking the date at the top of this page.

We collect several types of information from and about users of the Site and the products and services of TruckVanCarGo (collectively, the "Services"), including:

  • Information by which you can be personally identified, such as your name, physical address, e-mail address, and phone number ("Personal Information"). The specific Personal Information that we collect depends on the type of Services that you may be using; and
  • Information, which does not identify you ("Technical Information"). We collect this Technical Information:
    • directly from you when you provide it to us;
    • automatically as you navigate through the Site and
    • from third parties

Your knowledge and consent of our collection, use and disclosure of your Personal information is critical in order for us to provide the Services to you. We rely on any of the following actions by you as indications of your consent to our existing and future Personal Information practices: your voluntary provision of Personal Information directly to us; your express consent or acknowledgement contained within a written, verbal or electronic application process; your consent solicited by us (or our agent) for a specified purpose; or your acceptance of the Privacy Policy until you notify us in writing of a withdrawal of this consent.

  •   In the course of using the Services, you may provide us with information about yourself, including, but not limited to:
    • Information that you provide by filling in forms on our Site, responding to surveys, creating an account, subscribing to the Services, posting material, communicating with our personnel, sending, receiving, or engaging with messages, requesting further services, entering a contest, taking part in a promotion, or reporting a problem
    • Details of transactions you carry out through our Site
    • User Contributions, i.e., you may provide information to be published or displayed on public areas of the Site, or transmitted to other users of the Site or third parties (collectively, "User Contributions")
    • If you authorize TruckVanCarGo to connect your account to the account of a "Connected Site" we may be able to access information you have provided to the Connected Site, such as content information, timeline feeds, contact and follow lists, network statistics and updates regarding your Connected Site account
  •  As you navigate through and interact with our Services, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions and patterns, including:
    • Details of your visits to our Site and use of the Services, including traffic data, location data, logs and the resources that you access and use on our Site or the Services

    We use information that we collect about you or that you provide to us, including any Personal Information:

    • To administer our Site and its contents to you
    • To provide you with information, products or services that you need depending on the type of Services you use
    • To provide you with notices about your account and/or your subscription, including expiration and renewal notices
    • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection
    • To notify you about changes to our Site, products or services
    • To allow you to participate in interactive features on our Site
    • To diagnose service or technical problems, trouble shooting, analyzing how our Services is used, personalizing content for you, providing the end service to you (which may include sharing certain information with third party vendors and service providers) and to respond to any enquiries that you may have
    • To improve our Site and the Services by enabling us to: store information about your preferences, allowing us to deliver a more personalized service to you; speed up your searches; and recognize you when you return to the Site
    • In any other way we may describe when you provide the information
    • For any other purpose with your consent

    •  We may share Technical Information (such as usage data and demographics, referring/exit pages and URLs, platform types, number of clicks, etc.) with interested third parties to help them understand the usage patterns for certain TruckVanCarGo services or to drive product engagement with other Users of the Services.

We use appropriate technical and organizational measures to protect any Personal Information we process about you. All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions and credit or debit card data will be encrypted.

Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your Personal Information, you acknowledge that:

  • there are security and privacy limitations of the Internet which are beyond our control;

We collect, process and store information when you send, receive, or engage with messages in connection with our Services. This includes information such as the number of messages you’ve sent and received, when you have viewed a message, details of who you’ve chatted with and when and which messages were responded to (). We may share limited portions of Message Data with third parties including other users of our Services, such as identifying active users of the message service, highlighting responsiveness to messages, or notifying a sender when a message has been viewed.

We also store your messages ("") to generally permit you to access your message history; however, we cannot guarantee access to all messages at all times, and messages may be removed or deleted, including in connection with changes in or interruptions of service with our vendors, changes to our Services or features, or Truckvancargo’s or our vendors’ data retention processes or storage limitations. We may view Message Content to investigate or resolve technical or trust and safety issues or to improve our Services. We will never share Message Content with third parties except as required by law or with your consent.

We also may use automatic scanning technology on messages to allow us to recognize patterns on our messaging platform. These patterns may help us make your professional communications more efficient and informed and contribute to a safer and more secure job search experience. For example, our software may do the following:

  • Look for text that indicates a web link (e.g. ends with ".com" or similar) to generate a clickable link
  • Provide auto-complete options when it anticipates who the receiver of the message may be
  • Look for content to provide quick actions such as a scheduling tool
  • Look for content to provide quick replies based on context
  • Check links shared in messages for malicious sites and looks for blacklisted keywords to detect spam and fraud.

You should be aware that when you voluntarily disclose any Personal Information in a public forum on the Site, this information, along with any information disclosed in your communication, can be collected and used by third parties and may result in unsolicited messages from third parties. Such activities are beyond our control and this Privacy Policy does not apply to such information. You accept that you, and not TruckVanCarGo, are responsible for providing such information in any public forum. Any submissions to public areas on the Site are accepted by you with the understanding that such forums are accessible to all third parties. If you do not want your comments or any content to be viewed by third parties, you are advised not to make any submissions. Ultimately, you are solely responsible for maintaining the secrecy of your password and/or account information. Please be careful and responsible whenever you're online.

  • TruckVanCarGo and its partners use cookies or similar technologies to analyze trends, administer the website, track users' movements around the website, and to gather demographic information about our user base as a whole. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our website or service.
  •  You can also set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our Site through your access to some functionality and areas of our Site may be restricted. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser's help menu for more information.
  • As is true of most websites, we gather certain information automatically. This information may include Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and/or clickstream data to analyze trends in the aggregate and administer the site.
  • We use mobile analytics software to allow us to better understand the functionality of our Mobile Software on your phone. This software may record information such as how often you use the application, the events that occur within the application, aggregated usage, performance data, and where the application was downloaded from.
  •  We may send you push notifications from time-to-time in order to update you about any events or promotions that we may be running. If you no longer wish to receive these types of communications, you may turn them off at the device level. To ensure you receive proper notifications, we will need to collect certain information about your device such as operating system and user identification information.

Our Services includes social media features, such as the Facebook Like button and Widgets, and the ShareThisButton. These features may collect your IP address, which page you are visiting on our Services, and may set a cookie to enable the Feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our Services. Your interactions with these features are governed by the privacy policy of the company providing such features.

friend may contact us to request that we remove this information from our database at

If you have any questions about this Privacy Policy or our privacy practices, please contact us at, or send mail to:

The above policies are subject to change and all users of TruckVanCarGo will automatically be subject to any changes.

U.S. Mailing Address
TruckVanCarGo, LLC.;
Attn: Business Affairs
7 Peru Street .
Edison ,NJ 08820, USA

Customer Support Questions: If you have questions about your User account, any other Services-related questions, please contact Customer Service at or call the following numbers:

US: 1-732-200-2316 (8am - 6pm PST)

You can also use the Live Chat function on our websites if you have any questions.

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